Privacy Policy

Last updated: March 24, 2026

Introduction

Welcome to AshFree ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our application. This Privacy Policy explains our information practices, what data we collect, how we use it, and your rights regarding your information.

1. Information We Collect

1.1 Information You Provide

• Account Information: Name, email address, phone number, age, and other profile details you provide during registration
• Health & Smoking Data: Quit date, cigarettes per day, cravings, triggers, and other smoking-related information you log
• Communication Data: Messages, feedback, and support requests you send to us
• Payment Information: If you purchase premium features, we collect payment details (processed securely through third-party payment providers)

1.2 Information Collected Automatically

• Device Information: Device type, operating system, unique device identifiers, app version
• Usage Data: Features accessed, actions taken, time spent in the app, crash reports
• Analytics: How you interact with the app to improve user experience
• Location Data: General location (if enabled) to provide location-based features or support

1.3 Health Data

Health and smoking-related data you input is treated as sensitive personal information and is protected accordingly under applicable privacy laws, including HIPAA where applicable.

2. How We Use Your Information

• Provide and improve the Quit Smoking app and its features
• Track your progress and generate personalized insights and recommendations
• Send motivational messages, reminders, and notifications (with your consent)
• Analyze usage patterns to improve our app and develop new features
• Respond to your inquiries and provide customer support
• Comply with legal obligations and enforce our Terms of Service
• Prevent fraud and ensure security

3. How We Share Your Information

We do not sell your personal information. We may share your data only in these circumstances:

3.1 Service Providers

We share information with trusted third parties who help us operate the app (analytics providers, cloud hosting, payment processors) under strict confidentiality agreements.

3.2 Legal Requirements

We may disclose information if required by law, court order, or government request, or if we believe in good faith that disclosure is necessary to protect our rights or public safety.

3.3 Community Features

If you participate in community features or share your progress publicly, that information may be visible to other users as you intend.

4. Data Security

We implement industry-standard security measures including encryption, secure servers, and access controls to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as your account is active and as needed to provide services. You can request deletion of your account and associated data at any time. Some data may be retained for legal or operational reasons.

6. Your Privacy Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate data
• Delete your data (right to be forgotten)
• Opt-out of marketing communications
• Port your data to another service
• Withdraw consent for data processing

To exercise these rights, contact us using the information below.

7. Cookies & Tracking

The Quit Smoking app uses cookies and similar tracking technologies to improve your experience. You can control cookie settings in your device or browser settings. Note that disabling cookies may affect app functionality.

8. Third-Party Services

Our app may integrate with third-party services (e.g., analytics, health platforms, social sharing). These services have their own privacy policies, and we're not responsible for their practices. We encourage you to review their policies.

9. Children's Privacy

AshFree is not intended for children under 13. We do not knowingly collect information from children. If we discover we've collected data from a child, we will delete it promptly. Parents who believe their child's information has been collected should contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. When we make material changes, we'll notify you by updating the "Last Updated" date and, where appropriate, by email or in-app notification. Your continued use of the app constitutes acceptance of updated terms.

11. California & EU Privacy Rights

11.1 CCPA (California)

If you are a California resident, you have additional rights under the California Consumer Privacy Act, including the right to know what personal information is collected, used, and shared.

11.2 GDPR (European Union)

If you are in the EU, your data processing is governed by GDPR. We process your data on the basis of your consent, contract performance, legal obligation, or legitimate interests.

12. Contact Us